VOICE & AI has partnered with ContactBabel, the leading contact center and CX analyst, to present the AI Contact Center Decision-Makers’ Guide at this year's show.
The 41-page Decision Maker's Guide is sourced from surveys of hundreds of contact centers and thousands of consumers, providing unrivalled insight for organizations which want to understand how to alleviate the risks and maximize the opportunities that AI-powered contact center solutions bring to the customer contact industry.
Receive complimentary access to the Contact Center AI Decision Maker's Guide, enabling your teams to:
Download “The Contact Center AI Decision-Makers’ Guide” and cut through the hype to discover what’s really happening with AI in US contact centers.
ContactBabel is the contact center industry expert. If you have a question about how the industry works, or where it’s heading, the chances are they have the answer.
ContactBabel helps US and UK contact centers compare themselves to their closest competitors so they can understand what they are doing well, what needs to improve and how they can do this.
The coverage provided by their massive and ongoing primary research projects is matched by their experience analyzing the contact center industry. ContactBabel understands how technology, people and process best fit together, and how they will work collectively in the future.
e: info@contactbabel.com | w: www.contactbabel.com | t: +44 (0)1434 682244
